Frequently Asked Questions
FAQ's
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Q: What is Sezzle and how does it work?
A: Sezzle is a payment solution where you "buy now, pay later." Your purchase price is broke up into four interest-free payments. Sezzle is available to use and enjoy at checkout when selecting your payment option. Once your order is placed, we ship your product.
We do require a $50 order minimum amount in order to checkout with Sezzle.
Q: How long does it take for my order to ship?
A: We take pride in getting your order sent out quickly. Orders typically ship within 2-3 business days, but this time frame tends to slightly vary, depending on volume of orders.
Q: I need my order to ship ASAP! How can I make that happen?
A: When selecting expedited shipping at checkout, please consider it still takes time for your order to be processed and fulfilled. If you need your order to go out by a specific time frame, please email as and we will do our absolute best to accommodate you. Samijo@acesarrow.com
Q: Can you let me know when the product I love will come back in stock?
A: Head to the product you are wanting and sign up for an email notification to be alerted when it is back in stock. Simply click on the size you are wanting if the box does not appear when first attempting to sign up. When the product becomes available, you will know first!
Q: I got an email saying my package was delivered, but its not here?!
A: Oh, no! I know this is easier said than done, but try not to stress, girl!
This issue usually sorts itself out shortly. Most likely, you will receive it in a few days. It is always best to be pro-active and reach out to your local post office.
If you purchased Route Shipping Insurance at checkout, Route will refund your order or reorder your product(s). We strongly encourage customers to purchase Route for the most convenient, worry-free shopping experience. CLICK HERE to learn more.